Privacy policy
At Luna DIY Shop, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how your information is collected and used when you visit our website or place an order.
By using our website, you agree to the terms below.
Information We Collect
When you browse our store or place an order, we may collect information such as:
• Your name
• Shipping and billing address
• Email address
• Phone number
• Payment information
• Order details
• Device and browser information
• IP address
This information helps us process orders, improve our store experience, and provide customer support.
How We Use Your Information
Your information may be used to:
• Process and deliver your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our website, products, and shopping experience
• Prevent fraudulent transactions
• Send occasional promotional emails or updates
You may unsubscribe from marketing emails at any time.
Payment Information
All payments are processed securely through trusted third-party payment providers.
We do not directly store your full payment card details on our servers.
Sharing Information
We do not sell or trade your personal information.
However, some information may be shared with trusted third-party services necessary for operating our business, including:
• Payment providers
• Shipping carriers
• Website and analytics services
• Marketing platforms
These services only receive the information required to perform their functions.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
• Remember your preferences
• Improve website performance
• Analyze website traffic
• Provide a smoother shopping experience
You can disable cookies in your browser settings if preferred.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 support@lunadiyshop.com
Thank you for supporting Luna DIY Shop ♡